FAQ

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Here are the most frequently asked questions.

What advantages do I get if I book directly with Hotel Palace?

By booking directly through our official website, by phone, or via email, you gain access to exclusive benefits reserved for our direct guests: best rate guaranteed, complimentary covered parking upon reservation, free pillow menu, and a complimentary room upgrade subject to availability at check-in.
Booking direct means more value and greater attention to your needs.

Is the hotel parking free of charge?

Yes, Hotel Palace offers an internal covered garage that is secure, closed, and under video surveillance, with direct elevator access to the hotel.
Parking is free for guests who book directly with us and is subject to availability, so advance reservation is recommended.

Where is Hotel Palace Battipaglia located?

Hotel Palace is located in the center of Battipaglia, in a strategic position for both business and leisure travelers.
It is approximately 800 meters from the A3 motorway exit and about 400 meters from the train station, making it highly convenient for business trips and meetings.

Is the hotel suitable for business travelers?

Yes, Hotel Palace is particularly well-suited for business travelers.
We offer high-speed free Wi-Fi throughout the property, a business corner with PC and printer, fully equipped meeting rooms, covered garage, transfer service, and dedicated corporate agreements.

Do you have meeting rooms for meetings and training courses?

Yes, the hotel features three modular meeting rooms, ideal for business meetings, training sessions, conferences, and presentations.
The rooms can accommodate up to 120 people, with customizable layouts based on event requirements.

Is it possible to organize hybrid meetings with remote participants?

Yes, our meeting rooms are equipped for video calls and hybrid meetings.
We provide dedicated technology that enables both in-room speakers and remote participants to interact, ensuring a professional and engaging experience.

Do you offer corporate agreements or business rates?

Yes, Hotel Palace offers dedicated corporate agreements for companies, professionals, and traveling staff.
You can request a customized proposal by contacting the hotel directly.

Is free cancellation available?

Cancellation policies depend on the selected rate.
Some options include free cancellation until 12:00 PM on the day of arrival. We recommend checking the terms at the time of booking or contacting us for more information.

Do you offer services for early departures or late arrivals?

Yes, we are equipped to assist guests with special schedule needs.
A breakfast service with coffee corner is available for early departures or late arrivals, along with free luggage storage and continuous assistance.

How can I quickly contact Hotel Palace?

You can reach us by phone, email, or via our WhatsApp Business service for quick information regarding availability, meetings, parking, or corporate agreements.
Our team is always available to provide direct and personalized support.

Is there a wall box available for electric vehicle charging?

Yes, a wall box for electric vehicle charging is available and can be used independently.
The service is accessible via credit card payment or major charging apps and is available upon reservation.

Accessibility
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Accessibility Information

Together with our selected providers, we are committed to ensuring that our services are accessible to people with disabilities. We devote significant resources to ensure that our website and room booking pages are easier to use and more accessible for individuals with disabilities, based on the strong belief that everyone has the right to live with dignity, equality, comfort, and independence.

Along with our partners, we continuously strive to improve the accessibility of our website and the pages for booking rooms and/or purchasing additional products and services related to the stay. We firmly believe it is our collective moral obligation to allow seamless, accessible, and unhindered use, even for those of us with disabilities.

In our ongoing efforts to improve and consistently address accessibility issues, we regularly scan all web pages using accessibility scanners provided by third-party commercial partners to identify and fix any potential accessibility barriers on our site. Despite our efforts to make all our web pages and content fully accessible, some content may not yet have been fully adapted to the strictest accessibility standards. This may be due to not having yet found or implemented the most appropriate technological solution.

Compliance Status

This website and the room booking pages are partially compliant with the technical standard for websites and mobile applications UNI CEI EN 301549, and with the “AA” accessibility level required by the Web Content Accessibility Guidelines (WCAG) 2.1.
In particular, the compliance level of this website is constantly monitored through the tools provided by:
https://mauve.isti.cnr.it/
https://pagespeed.web.dev/

Non-accessible Content

Despite our efforts to ensure the accessibility of the website and booking pages, we are aware of some limitations we are working to resolve. Below is a description of the known limitations. Please contact us if you encounter an issue not listed below.

  • Image text alternatives: Some images do not have meaningful text alternatives for users.
  • Reading order: Due to the modular structure of some pages, the reading order of elements may not match their visual order.
  • Focus contrast: In some cases, when elements receive focus, there may be insufficient contrast between text color and background.
  • Keyboard operability: Some components cannot be operated using only a keyboard.
  • Animated content: Some pages contain animated content that cannot be paused or hidden.
  • Focus visibility: In some pages, the element with active focus is not visually identifiable.
  • Language accessibility: Some elements display text or accessible names only in certain languages.
  • Assistive technology: Assistive technologies may not always correctly announce messages.

Last Updated

This page on accessibility was last updated on June 25, 2025.